Security at Moonlite AI

Our customers run their most valuable workloads on our infrastructure: training data, model weights, and proprietary code. Protecting them is a baseline expectation, not a feature.

We maintain a formal information security program, aligned with industry-recognized security standards, with policies covering access control, risk management, incident response, and personnel security. Our hardware operates in professionally managed data center facilities with layered physical security.

Customers own their data. We access customer data only as necessary to provide our services, and we never use customer content, including training data, model weights, or logs, to train or improve our own models or products.

To report a security concern, contact security@moonlite.ai. For customer support, contact support@moonlite.ai.